Tenant Work Order System

Willis Tower has a team of on site trade personnel ready to assist our tenants. The services we can provide for you include:

• Engineering – temperature requests, repairs & maintenance
• Janitorial – carpet and solid surface floor cleaning, window washing, wall & partition cleaning, furniture cleaning
• Carpentry – hang pictures, repair drawers, move office furniture, replace ceiling tiles
• Lamping – replace bulbs and ballasts
• Electrician – re-set breakers, check outlets, install additional service
• Locksmith – re-key cylinders, copy building keys, repair door handles, open file cabinets

Tenant service requests can be submitted here. The Willis Tower Tenant Work Order Request system is fully web-enabled and designed to manage and streamline the request, tracking and completing process. Please create a work order each time you have a need for assistance from the building on site trade personnel. For access to the Tenant Work Order System, please contact the Office of the Building at 312.875.0066.

iVisitor Registration system

Willis Tower has a web-based system for registering approved guests and deliveries for access to your office and our loading dock. Guests & deliveries can be registered here.

For access to the iVisitor Registration System, please contact the Office of the Building at 312.875.0066.

Please note that visitors will be asked to provide photo identification upon their arrival.

Safety Net - Life Safety Training at Willis Tower

Safety and security are top priorities at Willis Tower. Please sign in to access preparedness resources and life safety training.